Privacy Policy
Last Updated: June 2025
At PXM Projects ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (pxmprojects.co.za) or use any of our services.
1. Information We Collect
We may collect the following types of personal information from you:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Company/organization name (if applicable)
- Design files, artwork, or logos submitted for printing or event planning
- Payment and transaction details (processed securely via third-party platforms)
- Any additional details you choose to share through our contact forms, orders, or event bookings
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders or service requests
- Communicate with you regarding your inquiries, bookings, or orders
- Improve our website, services, and customer experience
- Send you promotional offers or updates (only if you opt in)
- Comply with legal obligations or respond to legal processes
3. Disclosure of Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Trusted service providers (e.g., couriers, payment gateways) to complete your orders
- Government agencies or regulators if legally required
- Legal advisors or enforcement if there's a dispute or investigation
4. Data Security
We implement appropriate security measures to safeguard your personal data. These include secure servers, limited data access, and encrypted connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to improve functionality and user experience. Cookies help us remember your preferences, analyze traffic, and enhance website performance. You can control or disable cookies in your browser settings.
6. Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for certain uses of your data
- Opt out of direct marketing communications at any time
To exercise these rights, please email us at info@pxmprojects.co.za.
7. Data Retention
We retain your personal information only as long as necessary to provide our services, fulfill our legal obligations, resolve disputes, and enforce our policies.
8. External Links
Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reading their privacy policies separately.
9. Children's Privacy
We do not knowingly collect personal information from children under 18. If we discover we’ve unintentionally collected such data, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Your continued use of our site or services indicates your agreement with the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
PXM Projects
Email: info@pxmprojects.co.za
Phone: 087 378 1457
Website: pxmprojects.co.za
Based in: South Africa